Legal
WeGoSlim is backed by a 60-day money-back guarantee. This policy explains how refunds work, what is covered, and how to request one.
Every WeGoSlim order purchased through wegoslimofficial.com is covered by a 60-day money-back guarantee from the date of delivery. If you are not satisfied, you may request a refund of the product price within that window.
The guarantee covers the purchase price of the product on all plans. Bottles may be full, partly used, or empty. Original and return shipping charges are not refundable.
Email support@wegoslimofficial.com or call +1 (585) 412-0390 with your order number. We will provide return instructions and the returns address: Pennfield Wellness Returns, 75 Commerce Park Drive, Unit 6, Rochester, NY 14623.
Once we receive your return, refunds are processed to the original payment method, typically within five to ten business days. Your bank may take additional time to post the credit.
For anything not covered here, contact our support team. See also the guarantee page and the shipping and returns page.
Last updated: January 2026. Questions? Email support@wegoslimofficial.com.